Effective Feb 2021

Welcome to Sip

These are the Terms of Service (“Terms”) that apply to your access and use of the www.mysip.ae  website and any mobile applications operated by Sip and its affiliates My Sip & My Sip LLC.

This website is operated by Sip. Throughout the site, the terms “we”, “us” and “our” refer to Sip. Sip offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

This document is a legally binding contract between you and Sip. Please read these Terms carefully before using www.mysip.ae. By using the website or related mobile applications, you agree to be bound by these Terms. If you do not agree to all terms and conditions, you may not use the Sip Services.

Sip sells reusable drinkware including bottles, straws, tumblers, cups and a personalisation service. 

In addition to these Terms, you should review and accept Sip’s privacy policy, as it is included as part of these Terms.

Sip may update these Terms at any time. Any changes to the Terms will be posted on this page. Once posted, the updated Terms will be effective immediately. It is your responsibility to review the Terms on a regular basis to keep yourself informed of any changes. By continuing to access the Sip site or use its services, you agree to be bound by the updated Terms.

Section 1 Conditions for Registration

You may not access or use Sip and may not accept these terms if you are not at least 18 years old, or are not permitted to receive any services under the laws of the United Arab Emirates or any country in which you are a resident or citizen.  

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

When you use any Sip service or send e-mails to us, you are communicating with us electronically. We will communicate with you electronically in a variety of ways, such as by e-mail, text or by sending e-mail messages or posting communications on www.mysip.ae. You agree that all agreements, notices, disclosures and other communications that we provide you electronically satisfy any legal requirement that such communications be in writing, unless applicable laws specifically require a different form of communication.

By providing any information and content, reviews, videos, photos, or social media tags (“Content”) to Sip, you grant a non-exclusive, irrevocable, perpetual, worldwide, royalty-free, and sub-licensable license to Sip to use the Content in any form, media, or technology in any manner and for any purpose. You will keep all Content accurate and up-to-date, and inform Sip immediately of any changes. 

Section 2 - General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

Section 3 - Accuracy, Completeness And Timeliness Of Information

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

Section 4 - Modifications To The Service And Prices

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

Section 5 - Products Or Services (If Applicable)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

Section 6 - Accuracy Of Billing And Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

Section 7 - Optional Tools

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

Section 8 - Third-Party Links

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

Section 9 - User Comments, Feedback And Other Submissions

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

Section 10 - Personal Information

Your submission of personal information through the store is governed by our Privacy Policy. 

Section 11 - Errors, Inaccuracies And Omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

Section 12 - Prohibited Uses

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

Section 13 - Disclaimer Of Warranties; Limitation Of Liability

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Sip our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

Section 14 - Indemnification

You agree to indemnify, defend and hold harmless Sip and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

Section 15 - Severability

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

Section 16 - Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

Section 17 - Entire Agreement

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

Section 18 - Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of United Arab Emirates

Section 19 - Changes To Terms Of Service

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Section 20 - Contact Information

Questions about the Terms of Service should be sent to us at hello@mysip.ae

Section 21 - Customer’s Responsibilities 

You represent and agree that:

you have full power and authority to accept the Terms and to fulfill your obligations under these terms and conditions;

Section 22- Fees and Payment

Full payment is to be made at the time of purchase, failing which order will be canceled.

Section 23 - Liability and Indemnification

The Services provided by Sip are provided "as is", "as available" and "with all faults", and all warranties are excluded.

In this Clause 8, “Third Party” includes any person except for any affiliate, director, officer, employee or other personnel of Customer or Sip 

You agree to defend Sip its affiliates, directors, officers and employees against all Third-Party losses, claims and liabilities (including legal costs) which may result from your violation of these Terms, use of www.mysip.ae or its services (or third-party services or sites offered through Sip). You agree to fully compensate Sip for any such claims. 

Sip has the right to take control of any legal matter under Clause 8.3.

Sip will not be liable to pay any consequential, indirect, punitive or incidental damages (including, but not limited to, damages for loss of profits or savings, business interruption or loss of information), resulting from your use of www.mysip.ae, or any third-party services or sites offered through Sip. Including but not limited, the use of all products purchased through the www.mysip.ae. 

Section 24 Cooperation with Authorities

Sip has the right to cooperate fully with governmental or regulatory authorities or law enforcement in the investigation of any suspected criminal or civil wrongdoing.  As permitted by applicable laws and policies, Sip may disclose a user's identity and contact information regarding an account, transactions or activities carried on www.mysip.ae. Sip will not be liable for damages due to such disclosure, and you agree not to bring any claim against Sip for the disclosure.

Section 25 Force Majeure

Neither you nor Sip will be liable for failing to fulfill any obligation under these Terms that result from circumstances beyond either party’s reasonable control, such as, but not limited to, natural disasters, riots, strikes, war or global pandemics. 

The Party affected (“Affected Party”) by the force majeure event (“Event”) must provide written notice (“Notice”) of its inability to act due to the Event to the Party not affected (“Non-Affected Party”) by the Event as soon as reasonably able. The Notice must specify the cause of the Event, the scope of the obligations affected and a good faith estimate of the time required to restore full performance. Except for those obligations identified in the Notice, the Affected Party will not be relieved of its responsibility to fully perform all other obligations in this Agreement.

Both Parties will use all reasonable efforts to remove, overcome or minimize the effects of the Event as quickly as possible, and the Non-Affected Party must cooperate and provide any reasonably-requested assistance to the Affected Party. 

If the Event continues for a period of more than 60 days from the date of the Notice, the Non-Affected Party will be entitled, at its sole discretion, to terminate the Agreement.

Section 26 Intellectual Property

“Sip” and its related logos and words on www.mysip.ae are registered trademarks of Sip LLC and are protected by international trademark and other intellectual property rights and laws. Sip’s trademarks may not be used in connection with any service or products that other than Sip’s, without its written consent. All other trademarks not owned by Sip that appear on www.mysip.ae are the property of their respective owners, who may or may not be affiliated with Sip.

Sip is the sole owner or lawful licensee of all the rights and interests in www.mysip.ae and its Content. www.mysip.ae and its content contain trade secrets and other intellectual property rights protected under worldwide copyright and other laws. All title, ownership and intellectual property rights in the www.mysip.ae  and its Content belong to Sip. All other rights are reserved.

Section 27 Notices

All notices or demands to Sip must be made in writing and sent to hello@mysip.ae

All legal notices or demands to a Customer will be delivered to the last known email address provided to hello@mysip.ae, unless otherwise required by specific laws or regulations.

Section 28 General Clauses

Unless you have any additional agreements with Sip these Terms represent the entire agreement between you and Sip as to your use of the website and any related applications or services, overriding any prior written or verbal agreements that may have been made.

These Terms do not create an agency, partnership, joint venture, employment or franchise relationship between you and Sip

If any clause of these Terms is considered invalid or unenforceable, the remaining clauses will remain valid and enforceable.

If Sip does not enforce its rights or act against any breach by you under the Terms, it does not mean that Sip iis waiving its rights to enforce actions against you in the future. 

Sip has the right to assign the Terms to any of its affiliate companies. You may not assign these Terms to any person or entity, without written consent from Sip.

These Terms are governed and determined by the laws and regulations of the United Arab Emirates as applied in the Emirate of Dubai. Any dispute, difference, controversy or claim arising out of or in connection with these Terms, will be subject to the exclusive jurisdiction of the Courts of Dubai (excluding Dubai International Financial Centre).

If you have any questions regarding these Terms, please contact us at hello@mysip.ae